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Our Privacy Policy: How We Keep Your Account Secure

Your account details, payment information and gaming activity are encrypted and stored securely on evodomino servers.

Account verification securedPayment data encryptedWithdrawal records tracked
evodomino Our Privacy Policy: How We Keep Your Account Secure
REACH OUT

Contact Us About Your Privacy

We respond to privacy requests, data access questions and account-security concerns through our dedicated support team.

Email Support Write to [email protected] with your account email and request.
Live Chat Open the chat widget in the bottom-right corner of your account lobby.
Account Settings Go to Settings → Privacy & Security in your account dashboard to review your…
SECURITY MEASURES

How We Protect Your Data and Account Access

evodomino encrypts all personal information using industry-standard SSL technology, so your name, email and payment details are never visible in plain text on our servers or during transfer.

Encryption Standard

All data is transmitted and stored using TLS 1.2 or higher. Passwords are salted and hashed; payment details are tokenized after initial verification.

Login Verification

Unusual login attempts trigger a verification email to your registered address. You can also enable two-factor authentication in Settings → Account Security.

Payment Security

We never store full card numbers or OVO/GoPay credentials. We retain only your transaction ID and link to your wallet, so re-deposit is fast without re-entering details.

Data Retention

Account records, deposit history and withdrawal receipts are kept for seven years for financial compliance, then automatically deleted unless you ask us to retain them.

Access Rights

You can request a copy of all your personal data via email or your account dashboard. Send a written request to [email protected] and we'll provide it within 14 days.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS), your bank for withdrawal verification, and legal authorities when required by court order.

Privacy Questions Our Players Ask

Below are answers to the privacy and data questions we hear most often from account holders across Indonesia.

Yes. Log into your account, go to Settings → Privacy & Security and select 'Download My Data'. You'll see your name, email, phone, linked payment methods, login history and all transactions. Or email [email protected] with your account email and we'll send a full data export within 14 days.

We retain all transaction records for seven years to meet financial reporting requirements where local law permits. After seven years, records are automatically deleted from our active servers. You can request earlier deletion of non-transaction personal data by contacting [email protected].

No. We never sell your personal information to marketers or other third parties. We share data only with payment processors (DANA, OVO, GoPay and QRIS), your bank for withdrawals, and legal authorities when required by court order. Our privacy policy does not permit commercial data sharing.

Unusual login attempts are blocked and we send you a verification email immediately. If you suspect unauthorized access, change your password in Settings → Account Security, enable two-factor authentication and contact our live chat or email [email protected] right away. We'll review your account activity and restore your account within 24 hours.

We verify your date of birth to confirm your identity and ensure you meet eligibility requirements where local law permits. This information is encrypted and never shared with third parties except your bank during withdrawal verification. It is never displayed in your public profile or visible to other account holders.

Yes. Email [email protected] with your request and we will close your account, return any balance to your linked DANA, OVO, GoPay or QRIS wallet and delete personal data within 30 days, except records we must retain for seven years to meet financial audit requirements where local law permits.

We use cookies to keep you logged in, remember your game preferences and detect fraud. You can disable non-essential cookies in your browser settings. Essential session cookies cannot be turned off, but you can clear them anytime and you will be logged out. Our full Cookie Policy is available in Settings → Privacy & Security.